Our Services Business Analysis

Welcome to Business Analysis Services

Our business analysis services offer experienced insurance business analysts that can quickly scale with expert teams to accelerate the requirements-gathering process and align with any implementation methodology. Our approach to gathering requirements is process and data driven and identifies business process improvements. We maintain templates by line of business for core insurance systems including underwriting, rating, billing, claims, forms, correspondence, integrations, reports, and workflow. These tools and processes help to deliver higher quality business functionality, accelerate development & testing, and reduce rework, cost, and project delays.

What People Are Saying About ITS

"ITS is a qualified and experienced group that has been instrumental to our system implementation. The ITS team has responded to our developing workflow needs and business requirements, with professionalism and ease. The team brought us real-world experience and best practices as we work to realize our business processing needs. The individual ITS team members have specialized talents that cover learning strategy partnering, content curation, training design, delivery preparation and change management considerations. Additionally, we are implementing their ITAP technology tool to feed real practice data and scenarios for our learners. ITS customizes their approach and takes a personal interest in our business success."

Private Affinity Group Carrier

"ITS helped us restructure how we manage and execute projects in concert with our Guidewire InsuranceNow team. The advice and guidance ITS provided greatly improved our internal communication, testing processes, documentation, and tracking which reduce our cost of ownership and increase our speed to market. Their talent pool is top notch, combining an understanding of insurance and technology that is hard to find. We have greatly enjoyed our time working with the ITS team and look forward to working with them in the future."

Southern Pioneer

Hunter Hyneman

Vice President Southern Pioneer Property & Casualty Insurance Company

"Our experience with ITS has been exceptional over the years. The resources we have used bring in-depth industry knowledge that complement our internal staff. Finding resources that combine insurance knowledge with technical aptitude can be difficult. Using ITS has allowed us to move initiatives along faster and more effectively than we could have otherwise. We have come to trust and rely on ITS when resource needs arise and know they will deliver tasks to our high standards of quality, timeliness, and cost effectiveness."

Virginia Farm Bureau

Pat Caine

CIO Virginia Farm Bureau