Welcome NAMIC Member!
Welcome NAMIC Member!
For over 35 years, ITS has partnered with NAMIC members to help their system implentation projects succeed. ITS provides complete managed sevice solutions delivered through a combination of experienced insurance professionals, proven processes, and innovative tools.
ITS Training Services
ITS can tailor our services to your company’s needs. We offer the following types of training:
- eLearning—eLearning is available on demand both pre- and post-implementation. This interactive, self-paced course simulates the system functionality and provides immediate
feedback. - Microlearning—Microlearning consists of short, on-demand, how-to videos and documents that enable users to quickly find answers.
- Instructor-Led Training (ILT)—ILT is delivered immediately prior to go-live and is designed to prepare the end users to do their job in the new system. It combines system functionality with processes and procedures and provides extensive hands-on practice.
- Train the Trainer (TTT)—TTT sessions occur just prior to ILT. It is designed to validate the content and prepare the trainer(s) for the delivery of the end user training
- Post-Class Support—assistance with go-live as floor support, phone support, or delivering post training workshops.
We can also develop custom courses or convert your existing trainings into eLearning courses, such as:
- Onboarding training programs
- Certification program training
- Property & Casualty insurance overview courses
- Licensing support classes
To schedule some time to talk to ITS, please fill out our contact form and our team will be in touch.
How can we help?
Fill out the form below and we’ll reach out to schedule some time with you:
What NAMIC Members Are Saying About ITS
"ITS has been instrumental in the success of our new enterprise system implementation project. Their insurance and quality assurance expertise ensured the system met the needs of our business. The daunting task of migrating policies from our legacy systems was expertly handled by the ITS team allowing us to realize the value of our investment quickly. ITS helped us reengineer our workflows and train our staff resulting in a smooth transition to the new processes. We value our relationship with ITS and look forward to continuing our successful partnership."
Bill Corwin
AVP, Information Technology, CFM Insurance
"We have worked with ITS for 20 years. They are and have been an important component of our technology improvement efforts. We rely on their expertise and team attitude to help us complete projects in a timely manner. ITS is a valued partner."
Wesley Jackson
Vice-President, RVOS Farm Mutual Insurance
"Our business is built on an agency model. The logistics around educating hundreds of people that are spread across a large geography is very difficult. Couple that with our growth plans and new users coming aboard each week, we needed a repeatable methodology to educate the masses on our new system. We partnered with ITS to build a library of documents and videos that can be used at any time. These materials were critical in supporting our go-live and are invaluable tools as we continue to grow."
Brett Anderson
Chief Technology Officer, Farmers Union Insurance Company
"The ITS Data Migration team have provided thorough and reliable service contributing to the successful launch of our first product line. We look forward to our continued success working with the team."
Beth Foy
Project Manager, Vermont Mutual Insurance Group
"ITS brought much needed leadership and expertise to our migration project. With their guidance, our policy and document migrations were efficient and completed in a timely manner. Our combined team never missed a beat. The ITS team was always very responsive. Most issues were resolved in minutes and hours. They listened to our needs, provided input and direction when needed, and allowed us to work hand in hand with the developers. We could not have asked for a more professional and responsive team."
Jeff Wrobel
President and CEO, Mutual Assurance Society of Virginia
"We have thoroughly enjoyed working with ITS. They were able to help us get our project kick-started with testing assistance and provided us with a regression testing suite to meet our needs. Any time we need help, ITS has been there to assist and always in a timely fashion. It has been a great working relationship."
Kristi Harold
Manager of Application Development, Rockingham Insurance